March’s Ask the Experts webinar focused on Browser User Interface (BUI). I wanted to share a few highlights on the topic as well as the recording of the webinar. I hope you find the information helpful and insightful!
Why Use the Browser User Interface?
- Convenience – Cross Browser Functionality
- Mobile/Portability – Concurrent login to the BUI/Console
- Flexibility – Ability to work on most devices
Who Can Benefit?
- Mobile Users
- Field Support
- Non-Traditional Contact Center Environments
- Apple Users
- End-users who do not want to download the .NET client
Have questions about Browser User Interface? Reach out to me. I’d love to chat with you.
Thanks for reading/watching!