March’s Ask the Experts webinar focused on Browser User Interface (BUI). I wanted to share a few highlights on the topic as well as the recording of the webinar.  I hope you find the information helpful and insightful!

Why Use the Browser User Interface?

• Convenience – Cross Browser Functionality
• Mobile/Portability – Concurrent login to the BUI/Console
• Flexibility – Ability to work on most devices

Who Can Benefit?

• Mobile Users
• Recruiters
• Managers
• Field Support
• Non-Traditional Contact Center Environments
• Apple Users
• End-users who do not want to download the .NET client

Have questions about Browser User Interface? Reach out to me. I’d love to chat with you.

Thanks for reading/watching!