Here are a few of the questions we will help you understand how to answer:
– What is your organization currently using?
– What features are currently available to you based on your licensing agreement?
– How can you better utilize all available features?
Here’s the Ask the Experts schedule for the beginning of 2019:
March 20, 3:00 PM (EDT) – Optimization of Oracle Service Cloud – Are you paying for features you’re not even using?
April 17, 3:00 PM (EDT) – Manipulating Existing Reports
Looking for Best Practices, Helpful Tips, and Current Service Cloud Information? Check out our Oracle Service Cloud Blog!