Oracle Service Cloud is a CRM tool that improves customer service and daily operations through the use of its service request management, knowledgebase, and customer portal. Ready2 enhances the Oracle Service Cloud CRM tool allowing for better purpose-built insight into daily activities through industry-specific analytics, a 360-view of all customer interactions with automatic routing of incoming correspondence, and a searchable, self-learning knowledgebase.
As labor, operations, and food safety compliance issues become more complex, restaurants need to lean on technology to improve efficiency. If your restaurant has goals such as reducing overall cost and enhancing guest experience, Ready2 is the perfect, cost-effective solution for you and is compatible with any device.
Capture the voice of your customer
Increase visibility and provide real-time insight into customer feedback
Do more with less