Inbound Email Best Practices for Your Contact Center

Many organizations today are flooded with customer emails.

These are important communications from your customers, but tracking and responding to them can be taxing and straining for resource-strapped contact centers.

Learn how to efficiently take advantage of the treasure trove of information that comes into your contact center every day through email.

Inbound Email Best Practices

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In March’s Ask the Experts webinar we will discuss how to fully utilize all the capabilities of your Oracle Service Cloud licensing.

March 20, 3pm EDT

Ask the Oracle Service Cloud Experts Webinar

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