By: Chris Dellen On: May 24, 2019 In: CPI Comments: 0

Merger of consulting firm, 45 North, into CPI.Solutions creates a new industry leader and unprecedented depth in delivering holistic Customer Experience Solutions

We are excited to announce that we recently acquired 45 North Solutions, a Bozeman, Montana-based software development company. Please join us in welcoming 45 North – the newest members of our CPI team!

“We’re so excited to add the 45 North team to our company! The team has an incredible track record of delivering high-quality, deeply technical solutions for customers in a way that matches CPI’s DNA.”

– Kory Salem, Vice President of Operations at CPI.Solutions

45 North Solutions has developed many years of deep experience with Oracle Service Cloud, general system integrations, and API development to help their clients solve their business problems and unlock value in their cloud software investments.

“45 North has enjoyed working closely with CPI for years. Their culture and expertise perfectly complemented our team’s technical skills, and as a result we were able to deliver some incredible solutions together. It just made sense that we officially join forces. We are very excited for the opportunities this will bring our clients moving forward!”

– Ben Johns, Senior Partner at 45 North Solutions

The new and unique combination will provide an unprecedented depth of experience to holistically guide organizations as they modernize how they connect to customers across their contact center, CRM and digital engagement channels.

“At CPI.Solutions, we couldn’t be more thrilled! We started our journey with 45 North a few years ago. From the moment we had our first conversation, we knew this partnership would be special. Normal partnerships are typically a good match at the skill level, but it’s a very rare occasion that they match at the DNA level. And from the very first project it was clear that we had a DNA match. Since that day, we have been fortunate to have customers and industries publicly recognize the outcomes we have been privileged to help our customers achieve through our partnership. While they have been unofficially part of the team for years, I couldn’t be more excited to announce that they are now officially part of the CPI.Solutions family!”

– Chris Dellen, President at CPI.Solutions

About CPI.Solutions

CPI.Solutions helps organizations around the world have millions of conversations with their customers enabling them to be more efficient and intelligent in the way they attract and guide their customers.

We provide our customers with real-world, best-of-breed Contact Center, CRM and Digital Engagement Solutions through a combination of our

  • Unique design sense
  • Unparalleled domain knowledge
  • Uncommon drive to challenge the status quo

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About 45 North Solutions

We are passionate about helping our clients solve their business problems and unlock value in their cloud software investments. Our team of Oracle Service Cloud, general system integrations, and API development subject matter experts understand how to translate business processes and objectives into an effective enterprise-scale solution. The entire team is rooted in a hands-on implementation and support background; this means we understand the important line between what Oracle Service Cloud “should” do and what it actually does well.

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