Account Manager

CPI, a leading provider of Enterprise Phone Systems, Contact Center, CRM and Messaging solutions, has an excellent opportunity available for a highly motivated and  experienced sales professional.  The ideal candidate will have a successful track record in outside sales, account management and relationship building.  Strong technical ability or technical knowledge of LivePerson is a big advantage.  Outstanding communication skills are essential as this position includes heavy prospecting and aggressive cold calling.  Compensation will include a base salary plus commission (no cap) as well as an excellent benefits package.


  • Proactively prospecting for new commercial business opportunities using a professional sales approach to secure new business
  • Provide ongoing relationship management to create long-term partnerships
  • Responsible for frequent communication of business conditions to the management team including sales lead updates and tracking using contact management system
  • Primary goals are new order bookings, revenue attainment and customer satisfaction

Skills, Education, and Requirements

  • Excellent prospecting skills, communication skills, demonstration skills, business aptitude and work ethic are requirements of this position
  • Experience in web messaging, online chat sales solutions is essential
  • Good understanding of the messaging industry (Proactive Chat, In-App, and Social Messaging) required
  • Experience or knowledge of LivePerson’s portfolios desired
  • Excellent computer skills including use of contact management software, CRM, Microsoft Office, e-mail, Web Conferencing solutions.
  • Impeccable phone skills, strong interpersonal and written communications
  • Ability to work with minimum direct supervision
  • BS/BA or equivalent preferred

CPI offers Account Managers a base salary plus commission (no cap) plus an exceptional benefits package and a highly competitive compensation plan. Candidates must be eligible to work in the United States.  No relocation provided.


For consideration, please submit resume, including salary requirements, to: or via fax at 317.842.0278.

CPI is an AA/EOE, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation) and any other characteristic protected by Law.