By: Paul Ridenhour On: February 20, 2019 In: Contact Center Comments: 0

The World Wide Web as we know it today has only existed for about 30 years but has completely revolutionized how businesses and people connect and interact. If you look back 25 years, you would discover that to pay a utility or credit card bill most consumers had to whip […]

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By: Paul Ridenhour On: August 10, 2018 In: Contact Center Comments: 0